Product Manager · Conversational AI

A PM who builds — strategy, prototypes, and production code.

Product Manager · Conversational AI · Agentic Systems · New York

Currently Product Owner @ Capgemini · Client: Comcast Xfinity · Building on Google ADK, Conversational Agents & CX Agent Studio

Selected Work

Featured projects

Xfinity Assistant — Comcast

Enterprise

Migrating Comcast's omnichannel virtual assistant to Google ADK and shipping generative AI features at scale.

Google ADKCX Agent StudioVertex AIDialogflow

ADK Human-in-the-Loop Middleware

Personal

A pause-and-approve middleware for Google ADK agentic flows — open-source proof of concept.

Google ADKPythonAgentic SystemsHITL

CX Agent Studio Product Review

Personal

Independent product breakdown of Google CX Agent Studio — connecting enterprise patterns to ADK HITL concepts.

CX Agent StudioProduct AnalysisConversational AI

Stack & Approach

How I work

I'm a builder-first PM — comfortable in Figma, readable in code, and at home in the terminal. I've shipped across conversational AI, mobile apps, SaaS platforms, and data tools, and I bring the same structured thinking to every layer of the stack.

Tools & technologies

Google ADKVertex AIConversational AgentsCX Agent StudioDialogflowGemini APIsFlutterSwift / iOSFirebaseReactAstroTailwind CSSFigmaLookerMixpanelSQLPythonGitHubJiraNotion

My approach

  • 0 → 1 product development — from problem discovery to shipped product
  • Roadmap & backlog prioritization across competing stakeholder needs
  • Cross-functional leadership with eng, design, data, and business teams
  • Agile / Scrum delivery (CSPO certified) — sprints, retros, and release planning
  • User research & discovery — interviews, journey mapping, and usability testing
  • Agentic & conversational AI system design — flows, fallbacks, and HITL patterns
  • Data-informed decisions using analytics, funnels, and experiment readouts
  • Technical fluency across web, mobile, APIs, and cloud — enough to build prototypes

Path

Recent experience

Capgemini

— Consultant / Product Owner

Jun 2024–Present · Philadelphia

Client: Comcast — Xfinity Assistant

Foradian Technologies

— Product Manager

Sep 2018–Oct 2021 · Bangalore

Product: Fedena SaaS SIS · Uzity SaaS LMS (40,000+ institutions)

View full resume

Writing

From the blog